Logitech Squeezebox Boom Manuel d'utilisateur télécharger pdf (Page 17)

30 Logitech

Squeezebox

™

Boom User Guide 31

Appendix E: Troubleshooting

When setting up networking, my network does

not appear

Squeezebox Boom ﬁnds all wireless networks in range and displays them by

their network name (also known as their SSID).

The ﬁrst step is to make sure that your network is operating correctly and that you’re

within range and free from potential sources of interference. If you suspect that other

networks are preventing devices from reliably connecting to your network, you can

try changing the channel upon which your wireless router operates. For assistance

with this and other router conﬁguration options, see your router’s documentation or

contact your router’s vendor for support.

If your network’s name still does not appear, your wireless router might be

conﬁgured to not broadcast its SSID. If this is intentional (e.g., for security purposes),

you can enter your network’s SSID manually. Scroll to the bottom of the list of

available networks and select Enter another network… .

NOTE: SSIDs are case-sensitive. If you’ve named your network MyNetwork,

entering “mynetwork” or another variantion into your Squeezebox Boom

will not work.

If your network name appears,

but the Squeezebox Boom cannot connect

This can have a number of causes. Here are some things to try:

Conﬁrm that your wireless network is operating properly by trying to connect •

with your network using another device, like a computer. If no devices can

connect, check your cable connections and verify that your wireless router

(and modem, if applicable) are responsive. Cycling the power for the router

and modem is often helpful. For detailed troubleshooting, see your wireless

router’s documentation, or contact your router’s vendor for assistance.

Conﬁrm that you’ve entered your network’s security key correctly and that •

you’ve selected the correct network security type.

NOTE: Squeezebox Boom follows the 802.11 standard and uses hexadecimal

keys for WEP encryption. 64-bit and 128-bit WEP keys are 10 characters and

26 characters, respectively. If the key you’ve entered into Squeezebox Boom is

only ﬁve or 13 characters long, then you have an ASCII encryption key, which must

be converted to hexadecimal. There are several web sites that offer free tools for

converting ASCII WEP keys to hexadecimal.

If your wireless router uses a common network name (SSID) like NETGEAR •

or LINKSYS, there may be more than one wireless network in range that

has the same name as yours. Your Squeezebox Boom might be attempting

to connect to the wrong network. Consider changing your network’s SSID

to something that’s uniquely identiﬁable.

Check whether your wireless router is using MAC ﬁltering. MAC ﬁltering •

provides an extra level of security by ensuring that no unknown computers

or other devices can connect to your wireless network without prior

authorization. If you cannot turn off MAC ﬁltering, you (or your local network

expert) can add Squeezebox Boom’s MAC address to the router’s table of

allowed devices. You can ﬁnd your Squeezebox Boom’s MAC address printed

on a label on the bottom of the unit.

If Squeezebox Boom cannot locate your computer

or connect to SqueezeCenter

During normal operation if SqueezeCenter is running on a computer that’s connected

to your wireless network, your computer’s name will be displayed when you select

Settings > Information > SqueezeCenter information from Squeezebox Boom’s Home

Screen. If this does not happen, it might be because of the following:

SqueezeCenter isn’t running.1.

If you have not yet downloaded and installed SqueezeCenter, •

visit www.slimdevices.com to begin.

To check SqueezeCenter’s status on Windows, hover your mouse •

pointer over the SqueezeCenter icon at the bottom right of the display,

near the clock. If SqueezeCenter Running doesn’t ﬂoat, right-click

the icon and select Start SqueezeCenter.

To check SqueezeCenter’s status on MAC OS X, launch System •

Preferences, and then click on SqueezeCenter. If SqueezeCenter is

running, you’ll see a button labeled Stop Server. If the button displays

Start Server, click it to launch.

A ﬁrewall may be preventing Squeezebox Boom from communicating 2.

with your computer. See Appendix B, Conﬁguring Your Firewall.

Your computer and Squeezebox Boom may not be on the same 3.

network segment.

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Logitech Squeezebox Boom Manuel d'utilisateur Page 17

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